Billing and Insurance

Providing a Streamlined Experience for Every Patient

Online Bill Payments

As a COPC patient, you have two options to pay your bill online safely and securely.

HealowPay.com

If you have a statement code, please pay through HealowPay.com. A login is not required.

OR

Patient Portal

If you wish to pay through the Patient Portal and have an account set up, click the button below.

HealowPay Tips

Statement Codes

Getting Started

Patients will receive a code on their statement they can use to pay their bill without having to log into the Patient Portal.

View the sample statement code image above for details.

Logging In

Entering and Receiving Codes

Once you have accessed HealowPay.com enter your statement code and last name.

If you cannot locate your statement code, you can select the “Click Here if you do not have the Statement Code” link.

Note: A statement must have been generated after Healow Pay has been activated for this feature to work.

HealowPay through Healow Check-in

Pay Ahead

Patients will be able to pay their balances and/or copay during the virtual check-in process for those offices utilizing Healow Check-in and choose to enable the feature.


Tips for
Patient Portal Payments

Finding Statements

Dashboard Navigation

The “Latest Statement” tile will no longer exist in the patient portal dashboard.

However, “Statement History” can be accessed under “My Account”.

Viewing Statements

Selecting Dates

Clicking on a statement date will open the electronic view of the statement selected. This will contain the “Pay Bill” button at the top of the form.

Billing Overview

Do You Have Questions?
If you have any billing or insurance questions, please call us at (614) 326-2672.



Insurances We Accept

We are a health care provider for most major health plans, but not all providers in each of our practices accept all insurance plans. Please call us at (614) 326-2672 to determine if your provider accepts your insurance.

  • Aetna

  • Aetna Better Health aka Aetna MyCare

  • Aetna Better Health aka Aetna MyCare - Established COPC Patients with Referrals Only

  • Aetna Better Health aka Aetna MyCare - Established Patients Only

  • Aetna Medicare (COPC Senior Care Advantage Participant)

  • Anthem Blue Cross Blue Shield

  • Anthem Exchange

  • Anthem Medicare (COPC Senior Care Advantage Participant)

  • Anthem Medicare (HMO & PPO Traditional)

  • BCMH

  • Buckeye AmBetter

  • Buckeye Community Health Plan

  • Buckeye Community Health Plan - Established Patients Only

  • Caresource Marketplace

  • Caresource Medicaid

  • Caresource Medicaid - Established COPC Patients with Referrals Only

  • Caresource Medicaid - Established Patients Only

  • Cigna

  • Coventry-First Health

  • HealthSmart

  • Humana Commercial

  • Humana Medicare (COPC Senior Care Advantage Participant)

  • MedBen

  • Medicaid

  • Medicaid - Established COPC Patients with Referrals Only

  • Medicaid - Established Patients Only

  • Medical Hoffnung Ministry

  • Medical Mutual of Ohio (MMO)

  • Medical Mutual OhioHealth HMO

  • Medicare

  • MediGold (COPC Senior Care Advantage Participant)

  • Meritain

  • Molina Medicaid

  • Molina Medicaid - Established COPC Patients with Referrals Only

  • Molina Medicaid - Established Patients Only

  • Mt.Carmel Health Partners Trinity Health Plan

  • Multiplan

  • Ohio Health Choice (OHCP)

  • OhioHealthy

  • OSCAR Buckeye Health

  • OSCAR Buckeye Health - Established Patients Only

  • OSU Health Plans

  • Paramount - Established Patients Only

  • Paramount Medicaid

  • PHCS

  • PPO Connect

  • Quality Care Partners

  • Railroad Medicare

  • Self-pay

  • Tricare Prime Remote-PCP/SCP Network Plan

  • Tricare Standard

  • Trinity Health Plan - Aetna Administered

  • UMWA

  • United Medicare Resources (UMR)

  • UnitedHealthcare

  • UnitedHealthcare Community Plan

  • Valor Health

  • Workers Comp-Federal

  • Workers Comp-State