Central Ohio Primary Care is excited to switch to the Epic electronic health record system! This will improve our patient care by giving you better access to your provider, improving doctor-to-patient communication, and giving you access to the MyChart app.
View the resources below to learn:
- How to access MyChart on a mobile or desktop device
- How to create your MyChart account
- How to contact Technical Support
- FAQs
Access MyChart on your Desktop or Mobile Devices
Use MyChart On Your Mobile Device
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Use MyChart On Your Laptop or Desktop
Contact Technical Support
A Patient Account Representative is standing by to help.
If you need technical assistance, contact our help desk at 614-423-6916 or email portalsupport@copcp.com.
Help Desk Hours | Mon - Fri: 8 a.m. - 5 p.m. (EST)
Frequently Asked Questions
Q: Does my Healow login information work for MyChart?
A: No. You will need to create a new account for COPC's MyChart.
Q: I've downloaded the COPC MyChart App, and the app is asking for a MyChart Activation Code. Do I need one?
A: No. You do not need an activation code. Simply click "Sign up online." This option is located directly below the "MyChart Activation Code Box."
Q: I have different MyChart accounts from other medical systems, can I add them to my COPC MyChart Account?
A: Yes. Click here for instructions on how to add your other MyChart accounts to the COPC MyChart App.
Q: Can I access COPC's MyChart information via desktop or laptop?
A: Yes. Click here to access the COPC MyChart website.