Bill Payment Methods
You have three options to pay your bill safely and securely.
If you have a statement code, please pay through HealowPay.com. A login is not required. View Tips.Pay via Healow
If you have a patient portal account, pay online quickly and easily or learn more about setting up an account. View Tips.Visit the Portal
Pay By MailBill payments received through the U.S. mail are also accepted. Please include the statement you received along with your payment.
Do You Have Questions?
If you have any billing or insurance questions, please call us at (614) 423-6916.
Tips for Paying Your Bill
The “Latest Statement” tile will no longer
exist in the patient portal dashboard.
However, “Statement History” can be accessed under “My Account”.
Clicking on a statement date will open the electronic view of the statement selected. This will contain the “Pay Bill” button at the top of the form.
Patients will receive a code on their statement they can use
to pay their bill without having to log into the Patient Portal.
View the sample statement code image above for details.
Entering and Receiving Codes
Once you have accessed HealowPay.com
enter your statement code and last name.
If you cannot locate your statement code, you can select the “Click Here if you do not have the Statement Code” link.
A statement must have been generated after Healow Pay has been activated for this feature to work.
HealowPay through Healow Check-in
Patients will be able to pay their balances and/or copay during the virtual check-in process for those offices utilizing Healow Check-in and choose to enable the feature.