Bill Payment Methods
You have three options to pay your bill safely and securely.
Do You Have Questions?
If you have any billing or insurance questions, please call us at (614) 423-6916.
Tips for Paying Your Bill
Finding Statements
Dashboard Navigation
The “Latest Statement” tile will no longer
exist in the patient portal dashboard.
However, “Statement History” can be accessed
under “My Account”.
Viewing Statements
Selecting Dates
Clicking on a statement date will open the electronic view of the statement selected. This will contain the “Pay Bill” button at the top of the form.
Statement Codes
Getting Started
Patients will receive a code on their statement they can use
to pay their bill without having to log into the Patient Portal.
View the sample statement code image above for details.
Logging In
Entering and Receiving Codes
Once you have accessed HealowPay.com
enter your statement code and last name.
If you cannot locate your statement code, you can select the
“Click Here if you do not have the Statement Code” link.
Note
A statement must have been generated after Healow Pay has been activated for this feature to work.
HealowPay through Healow Check-in
Pay Ahead
Patients will be able to pay their balances and/or copay during the virtual check-in process for those offices utilizing Healow Check-in and choose to enable the feature.