Coronavirus Update for COPC Patients
Protecting Our Patients
Protecting Our Patients
Your healthcare providers and staff at COPC continue to work in conjunction with the other health systems in Central Ohio to closely monitor the coronavirus situation.
As we begin to move away from some of the restrictions that coronavirus has placed on us, we are taking many steps to ensure that we are providing the safest environments for our patients and staff alike.
Actions We Are Taking
We are taking the following steps to keep you safe:
To prevent the spread of disease we will ensure everyone maintains 6-feet between each other at all times. Waiting room seats are being rearranged to allow a minimum of 6 feet between individuals/groups. In some cases, we may have patients wait in their car until being called in for their appointment. For our pediatric patients, we are scheduling well-visits at different times than sick visits to help mitigate the spread of disease. We also ask that only one adult accompany the child to their appointment.
We are asking more screening questions when you call the offices as a preventative measure to protect all our patients.
Wearing Masks at All Times
Our staff will wear masks at all times and we are asking all patients to also wear masks. If you have a mask at home – medical or homemade – please bring this to your visit. If you do not have a mask, ask a member of our team for one. Please keep nose and mouth covered at all times.
Daily Office Cleaning
Our disinfecting protocols have updated to ensure all waiting rooms, office spaces, and patient care areas are extensively cleaned several times a day. Exam rooms will be cleaned after every patient appointment.
All staff and patients/caregivers/patient companions will have their temperature taken as they enter the facility. Anyone with a temperature >100.4 (>99 if over 65) will wait in their car until checking with a provider on next steps.
We will provide signage at all practices to educate on social distancing, cough and sneeze etiquette, masking, and hand hygiene.
We will continue to embrace virtual TeleVisits for symptoms/conditions that do not require an in-person exam or as a way to visually triage ill patients. To learn more about preparing for televisits, click here.
If you experience typical respiratory illness symptoms such as fever, cough, muscle aches, and fatigue please call your COPC primary care doctor first for guidance . Click here to find contact information for your COPC physician if needed.
As always, some of the best things you can do to prevent the spread of respiratory illnesses are:
- Wash your hands often with soap and water for at least 20 seconds
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Stay at home if you are sick
To learn more about the prevention and
treatment of coronavirus,
to visit the Centers for Disease Control and Prevention (CDC) website.
To find resources, services, and helpful tips for families during coronavirus, click here.